Post by Admin on Mar 20, 2014 4:12:22 GMT
Q: How will I receive updates to the program?
A: The program automatically checks for updates each time you open it.
Q: My program crashes with a "red X" on the screen or is generally unstable.
A: Make sure you have the very latest version of Microsoft .net framework installed.
Q: Why is there always a red banner at night for Visible Satlellite?
A: Since Visible imagery does not come in at night, the last image is technically "old", but nothing is wrong.
Q: An image did not download fully or there was an error during download. What can I do?
A: Go to the "Tools" menu at the top and choose "Delete and reload image".
Q: Can I capture the image?
A: Yes, simply hit CTRL + S to instantly save the image. A windows explorer window will appear.
Q: Are there any "Hotkeys"?
A: Yes. "L" will toggle looping. + and - or < and > will step the loop forward and back. CTRL + S will save a screenshot. The F1 - F8 keys will switch between image types.
Q: How is the storm motion calculated for SRM?
A: We use a 50% trimmed mean of nearby cells detected by the radar. If no cells are detected, a deep tropospheric mean wind is used.
Q: Sometimes an image does not appears incomplete. What can I do?
A: GO to the "Tools" menu at the top, and while viewing the incomplete image, select "Delete and reload image".
Q: How far back does Time Machine go?
A: The Time Machine archive began on February 14th, 2014. Each subsequent day will be added to the archive, and available for reload.
Q: How do I cancel my subscription?
A: You can cancel using the link emailed to you when you first signed up.
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TIP: You can quickly navigate across the country by holding down the CTRL key and left clicking. This will recenter the image.
TIP: Loops animate faster the smaller your window is. If you system performance appears "choppy", try resizing to a smaller window.
TIP: You can animate extremely fast by holding down the + or - hotkeys, or the < or > hotkeys.
TIP: Use the Fader function to increase visible satellite image brightness near sunrise or sunset.
TIP: Too many storm tracks showing up? Go into the "Gears" settings, and under "Storm Tracks", increase the "Min VIL" required for a cell to be tracked.
A: The program automatically checks for updates each time you open it.
Q: My program crashes with a "red X" on the screen or is generally unstable.
A: Make sure you have the very latest version of Microsoft .net framework installed.
Q: Why is there always a red banner at night for Visible Satlellite?
A: Since Visible imagery does not come in at night, the last image is technically "old", but nothing is wrong.
Q: An image did not download fully or there was an error during download. What can I do?
A: Go to the "Tools" menu at the top and choose "Delete and reload image".
Q: Can I capture the image?
A: Yes, simply hit CTRL + S to instantly save the image. A windows explorer window will appear.
Q: Are there any "Hotkeys"?
A: Yes. "L" will toggle looping. + and - or < and > will step the loop forward and back. CTRL + S will save a screenshot. The F1 - F8 keys will switch between image types.
Q: How is the storm motion calculated for SRM?
A: We use a 50% trimmed mean of nearby cells detected by the radar. If no cells are detected, a deep tropospheric mean wind is used.
Q: Sometimes an image does not appears incomplete. What can I do?
A: GO to the "Tools" menu at the top, and while viewing the incomplete image, select "Delete and reload image".
Q: How far back does Time Machine go?
A: The Time Machine archive began on February 14th, 2014. Each subsequent day will be added to the archive, and available for reload.
Q: How do I cancel my subscription?
A: You can cancel using the link emailed to you when you first signed up.
-------------
TIP: You can quickly navigate across the country by holding down the CTRL key and left clicking. This will recenter the image.
TIP: Loops animate faster the smaller your window is. If you system performance appears "choppy", try resizing to a smaller window.
TIP: You can animate extremely fast by holding down the + or - hotkeys, or the < or > hotkeys.
TIP: Use the Fader function to increase visible satellite image brightness near sunrise or sunset.
TIP: Too many storm tracks showing up? Go into the "Gears" settings, and under "Storm Tracks", increase the "Min VIL" required for a cell to be tracked.